FAQ's

We’re here to answer all of your questions! 

No, we do not have a storefront at this time, however, we have many amazing local retailers who would be happy to assist you with all of your BBQ and grilling needs. Check out the retailer’s section of our website with a map of our retailers to find the one closest to you.

You can purchase our products online or in a retail store near you.

Yes, all our products are gluten-free except the Rib Rub. However, since our products are made in a facility that is not certified gluten-free, there is potential for cross-contamination. Therefore, we have indicated on the labels that they may contain wheat.

Currently, we use Canada Post for shipping. We do not have control over Canada, posts pick up, delivery times, or prices.

We are a small business that is working hard to get everyone’s orders out quickly without sacrificing our top-quality standards. We manufacture, label, package, and ship everything ourselves. We appreciate your patience as we continue to keep up with demand. Currently, give us 5-7 business days to get your order packaged. There may be some unforeseen obstacles, i.e.) our specialty ingredients can be delays getting to us. Once we have packaged an order, we marked it as shipping and await Canada post-pick-ups. Feel free to message us and we will be happy to answer all of your questions in a timely manner. hello@motleyque.ca

We do not cater, but we do teach classes so you can cater your own events.

To order corporate gifting and specialty packages. Please email service@motleyque.ca with your inquiry and we will be happy to accommodate you.

Yes, we do offer Co-Packaging. There is an easy process, but we are happy to walk you through it and help you develop your very own rubs.

Our co-packaging will help you develop your own products. With private labeling, you can choose one of our products to put your own label on.

 

We won the Sauce Content put on by the American royal. We received a perfect score of 180 in the mild-tomato category which led us to with the overall contest and name us “Sticky Fixx- The Best BBQ Sauce on the Planet 2021.”

Yes, we do teach classes. They are fun, informative, and interactive. Our classes are for all skill levels. We enough anyone interested in getting the most out of their smoker to sign up on our website for an upcoming class. We do offer corporate classes, and private classes as well and we are willing to travel to you to accommodate classes.

* Additional charges for travel may be applied. For more information, please email service@motleyque.ca

Corporate & Private class pricing is based on the number of attendees, length of class, and the number of meats we will be covering. For more information, please email service@motleyque.ca

We have partnered with J&S Distribution. Please email info@jandsfoodservice.com and someone will get back to you and get you all set up.

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